![]() ![]() Click on the Cloud Video playback button underneath the camera you want to record the footage for,.To do this you will need to follow these steps: However, you can record part of the cloud video and download it to your device. Unfortunately, for most devices you cannot record cloud footage directly to your SD card. + Can I record cloud footage to my SD card? *Please try to limit each request to 1 hour ranges as the file size for video uploads and video merging can be very large. Enter dates and times for your request.*.Login with your username and password and make a request.CLOUD SERVICE + How do I request a copy of my cloud video recordings? Using the live video viewing feature on your ip camera is completely free! Although, if you want to be able to review footage after it has occurred, you will need to purchase a monthly cloud video subscription. + Do I have to pay a monthly fee to use my IP camera? Once the new payment method has been added, proceed to change the payment method by selecting your newly added payment method under the “Recent” section.Here you can either add another PayPal account or credit card,.Select “Change Payment Method” at the bottom of the screen,.Then press the “View” button next to the camera,.Click the three lines at the top-left of the screen,.If you decide to call us, our billing system requires credit card information (type, last 4 digits, and last charge date) to process cancellation. You will not be charged for using the App or connecting one or more cameras/devices. You MUST provide payment information for cloud service within the App, we DO NOT obtain payment information by any other means. Subscribe to cloud service for one or more of your cameras. ![]()
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